Can I return my product?
- Yes. We want you to be 100% happy with your purchase. If you change your mind about an item purchased or simply wish to return it, you are welcome to do so for a full refund (less shipping costs). The only conditions applying to returns are as follows:
- All returns must be unused and in their original condition (including all original, protective packaging)
- You must complete your return within 30 days of the date of your order and you are responsible for arranging the return and all related costs
- The original shipping costs to you are not refunded.
How do I return a product?
If you wish to return a product, please contact us at firstname.lastname@example.org and ask for a Returns Form.
If you are able to provide your order numer M&BXXXX that would be really helpful.
I'd like to switch my play mat for a different size?
Just get in touch, let us know what you are switching to - please note, the original play mat will need to be unused and you will need to have the original protective packaging.