Returns policy

RETURNS POLICY

Can I return my product?

  • Munchkin & Bear offers all customers a 100% no questions asked money back guarantee (subject to the terms below).

  • We want you to be 100% happy with your purchase. If you change your mind about an item purchased or simply wish to return it, you are welcome to do so for a full refund (less shipping costs).  The only conditions applying to returns are as follows:

    1. All returns must be unused and in their original condition (including all original, protective packaging)
    2. You must complete your return within 30 days of the date of your order and you are responsible for arranging the return and all related costs
    3. The original shipping costs to you are not refunded.

How do I return a product?

  • If you wish to return a product, please contact us at returns@munchkinandbear.co.uk and ask for a Returns Form.